WCCM expands your WooCommerce installation adding additional functionalities under “Customer” menu voice that lets you easily retrieve all customers personal data, orders, registration date, last orders date, etc…
DETAILED CUSTOMER LIST (DOWNLOADABLE IN CSV FORMAT)
You can easily discover all personal data info like address, email, registration time, total amount spent, number of orders, etc for every customer registered in your store.
Every customer is fully editable. You can also delete or add new ones.
Easily discover customer last activity with “last order date” column.
Customer list is also filterable by time range and can also be exported in CSV format.
CUSTOMER DETAILS, ORDERS AND PRODUCTS STATS
In the Customer Detail Page you can quickly retrieve customer personal data (like billing and shipping addresses, name, surname, phone…) and all orders (and associated products) made by user in a given time range.
In this view you will find clean and nice visual charts that lets you easily find the most purchased products, amounts spent per time rage and amount spent per order for every single customer. Time range can be specified by user.
WCCM moreover can help you to easily discover most “worthy” customers of all time or for a given time range. WCCM can give you right information to help you in tailoring special coupons for your customers.
NOTE: The maps controller present in the details page uses the free OpenQuest apis, this means that it may not work after the exceed daily request quota.
GUEST CUSTOMERS AND CONVERSION TO REGISTERED
By WCCM plugin is possible listing all guest customers data too. For every customer user you can see personal data (is used data from his last order), detailed orders list, purcased items and other stats! just like any other registerd customer!
Shop admin can also convert a guest user to registered using the following methods:
- in the order page, using the conversion button added by the plugin.
- in the guest customers list pagem using the associated conversion buttons.
- Enabling the automatic conversion after the checkout process has been completed: the plugin will automatically convert guest user to registered. In case the billing email used by the guest was already associated to a register user, the guest orders will be assigned to that registered user.
Furthermore, all the orders associated by a guest user, will be associated to the new registered users.
Optionally, during the conversion can be sent a notification mail to the just created customer containing the login credentials.
By this new feature, shop admin can also create a new user directly in the oder page. All he has to do is add a new Order, fill the customer info, save the order and then convert him to a registered. The Order can then be completed for that new User without leaving the screen.
Do you wish to prevent particular user to buy products from your store? You can! Just assign the special Blocked Customer user role added by the plugin to the user you wish to blacklist and they won’t be able to purchase any product from your store any more!
To assign an user role you can just edit the customer profile or use the special role assigner tool on the customers list page!
ORDER ASSIGNER TOOL
Would you like to reassign orders? Now you can easily do that! While creating a new customer or via the customer details page, you can now select which orders have to be assigned to that customer! You can optionally choose to overwrite billing and shipping order data with the customer data (only default woocommerce billing and shipping data will be overwritten).
ADD, DELETE OR EDIT ANY CUSTOMER META!
View, edit or delete any customer meta data! to do that, just click on the View / Edit meta data button you will find in the customer details page.
NOTE: The plugin will not export user meta data.
CUSTOM NOTES, EMAILS AND BULK EMAILS!
For every customer you can add custom notes or send emails directly from the Customer Details Page. Shop admin can also send bulk emails selecting customers from customers list. Email editor has inbuilt tinyMCE editor!
WHO BOUGHT AND CUSTOMER DETAILS FEATURES
For each product in WooCommerce products list you can easily discover how many and which registered and guest customers bought that item (to switch between registered and guests, use the menu tabs at the top of the page).
This feature also supports product variations. To discover who bought a specific product variation, go to the product edit page, then on the Variations tab click on the desidered variation and under the product options checkboxes (“Enable”, “Downloadable”, “Virtual”,…) you will find the who bought icon!
Furthermore for each order in the orders list page, the plugin also adds a link to the customer details page!
DISCOVER REGISTERED CUSTOMERS BY ORDERS STATS
Using the new “Discover” feature, shop admin now has a set of powerfull filters by which he can discover registered and guest customers by orders stats.
For example, Shop admin can now discover which customers have bought a specific set of products, product variants, or all the products belonging to a category, or customers who have spent a min/max amount for total orders or for a single order… and much more options!
CUSTOM ROLES COMPABILITY
By default WCCM will list all users with “customer” or “subscriber” roles, but you can easily choose to list users with custom roles too. It’s easy, go to Options page and under “Roles” section select all the roles you want!
BULK ASSIGN USER ROLES DIRECTLY ON CUSTOMERS LIST PAGE
WCCM allows you to assign user roles directly on the customers list page! It’s very easy, on the role selector area select the roles you want to assing, then check the user to whom assign roles and then simply click the assign button!
BULK USER ROLE SWITCHER
Witch WCCM you can bulk switch all users of role to another one! Useful to convert an already existing WordPress users database (with subscriber role) to WooCommerce customer role.
COMPATIBLE WITH WPML, AND OTHER WOOCOMMERCE EXTENSION
Compatible with WPML: customer purchase stats will be properly computed taking into consideration translated products. Purchase stats will be also take in consideration the WooCommerce Subscriptions and Tickets for WooCommerce/WooCommerce Tickets special product types.
IMPORT CUSTOMERS LIST
You can easily import customers list from a .csv file. Large file (more than 5000 rows) are supported.
Furthermore, is also possible to send notification emails with customer login info (usefull when system is generating random passwords if none is setted in the csv file).
TEMPLATE EXAMPLE: To import data the following csv template file: Example
NOTE: input file MUST use ”,” as field separator.
HOW TO IMPORT INTO EXCEL
Generated file can be easily imported to excel by following these steps:
- Run Excel
- Import the data using Data -> Import External Data (or Import from Text) -> Import Data
- Select the csv file type and browse the directory where the .csv file is
- In the import wizard, choose Delimited file type and change the File Origin to 65001 Unicode (UTF-8) (quite at the bottom of the list)
- Click Next button and change the delimiter to comma (or semicolon, depens on which delimiter character you have selected)
- Click on Finish button.